Fundraising Values
Your generosity is behind everything we do.
That’s why, when you support our work, we make these promises to you:
We have high standards
- Our Cambridge House Ethical Fundraising Policy is led by our Council of Management and covers every aspect of our fundraising.
- We are committed to delivering best practice on data protection and privacy, as laid out in our Fundraising and Communications Data Protection and Privacy Policy.
- We are organisational members of the Institute of Fundraising and therefore committed to its Code of Fundraising Practice.
- We adhere strictly to fundraising and data protection legislation and guidelines.
- We take prompt action if we find any failure to meet these standards.
We are honest and open
- We tell the truth and do not exaggerate.
- We do what we say we are going to do.
- We answer all reasonable questions about our fundraising activities and costs. Our most recent annual reports and accounts can be found here.
We are clear
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We are clear about who we are and what we do.
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We are clear about how you can support us and how your gifts are used.
We are respectful
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We do not use fundraising techniques such as telemarketing or door-to-door collections or outsource to fundraising agencies.
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We work hard to ensure our fundraising work is unobtrusive and appropriate for our supporters.
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We will never to sell your data to any third party.
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We will not share your details with other charities.
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We respect the rights, preferences and privacy of our donors. If you indicate a wish to only be communicated with in a certain way, or not to be communicated with at all, we will honour that request.
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We will never accept a donation from someone we believe to be vulnerable and not in an informed position to make a decision about their donation.
We are fair and reasonable
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We make every effort not to use words or images that are unduly distressing or offensive.
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We strive to cause minimal disruption to our donors and will not make excessive contact attempts.
We are accountable
- We are committed to being open and honest in our communications, and we value all feedback.
- If you are unhappy with anything we’ve done whilst fundraising, you can contact us to make a complaint. Our complaints procedure is available here.
Cambridge House News
We are recruiting – Crisis Navigator, the Law Centre Team
We are currently recruiting for a Crisis Navigator to join the team reporting to the Law Centre Head of Service. Find out more.
We are recruiting – Join the Law Centre Team
We are currently recruiting for a Housing Solicitor to join the team reporting to the Law Centre Head of Service. Find out more.
We are recruiting – Public Affairs and Communications Manager role
The Safer Renting Team seeks a Team Manager. Submission deadline Sunday 14 July 2024