Safer Renting

Our Safer Renting programme provides specialist advice, support and advocacy to help protect tenants who are victimised by criminal landlords

Safer Renting is the only service of its kind and, with the need for private tenant support services growing all the time, we are committed to strengthening rights and access to justice for people exploited by rogue landlords, making private renting safe for all.

We work build the strength and resilience of our communities by keeping residents in their homes and off the streets. Our service is accredited and independently audited by Advice Quality Standard.

We can help with

  • Prevent homelessness, particularly by intervening in illegal evictions.
  • Support private renters to negotiate better conditions in their homes.
  • Enable private renters to leave a criminal landlord on their own terms, with compensation whenever possible.
  • Inform government policy and best practice by analysing and communicating how criminal landlords are exploiting the London housing crisis at the expense of tenants.

Safer Renting currently works in:

Ealing, Enfield, Havering, Hounslow, Lambeth, Richmond, Waltham Forest, Wandsworth and Westminster.

How to contact us

If you would like to learn more about Safer Renting, please contact us at or refer to Safer Renting Client Handbook

Advice and support for private renters

General housing advice can also be found at while a useful list of law centres in London is maintained at

A list of housing solicitors in London with contact details can be found here

Learn more about Safer Renting’s work

For information take a look at our latest research reports below:


Illegal Evictions Count Campaign 2022 Update

Roz Spencer and Julie Rugg

Offences under the Protection from Eviction Act 1977 in England: 2022 update of the annual count

December 2023

Click here to read the full report

Journeys in the Shadow Private Rented Sector

Roz Spencer, Ben Reeve-Lewis, Julie Rugg and Eusebio Barata

A Cambridge House Research Publication

August 2020

Click here to read the full 2020 report ‘Journeys in the Shadow PRS

Press releases:

Cambridge House News

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