In Barking and Dagenham we provide:

  • Independent NHS Complaints Advocacy: NHS complaints advocates support you to complain about the treatment or care that you, a friend or a family member have received from an NHS service. This support is available at all stages of the complaints process. (Go to page or See the NHS Complaints Leaflet)

  • Independent Mental Health Advocacy (IMHA): People may be detained or sectioned in hospital under the Mental Health Act or have their liberty restricted by Community Treatment Orders. Our Advocates help them to understand their rights and communicate their wishes. (Go to page)

  • Independent Mental Capacity Advocacy (IMCA): People who have a mental illness, dementia, or an injury to the brain can be declared by a medical professional as lacking the capacity to make their own decisions. IMCAs ensure that their rights are upheld and that any decision made is in the person’s best interests. (Go to page or see the IMCA Service Leaflet)

  • Care and Support Advocacy (Care Act): Under the Care Act (2014), local authorities must ensure that a person is fully involved when their social care and support needs are being reviewed. Certain people are entitled to an independent advocate to help them to be as involved as possible. (Go to page)

  • Relevant Person’s Representative Advocacy (RPR): A Deprivation of Liberty Safeguard (DoLS) is designed to protect people who are being deprived of their liberty in a hospital or care home. People in this situation have access to a Relevant Person’s Representative to uphold their best interests. (Go to page or see the RPR Service Leaflet) ijn

To make a referral for a Barking and Dagenham Resident, please download the Barking and Dagenham Advocacy Referral Form

Call us: 020 7358 7007 (9am to 5pm Monday to Friday)

Email us: chadvocacy@ch1889.org.

Cambridge House News

Rent Repayment Orders: A Reality Check

Rent Repayment Orders: A Reality Check

Back in April 2019 the national press picked up on a success story of a group of students who won a Rent Repayment Order against their landlord, kick starting a wave of interest from tenants and advisers alike. One of the crucial items we tick off our list at Safer Renting when interviewing one of our referred clients these days is whether or not the possibility for an RRO exists. In fact, RROs have been around for quite a while, having been ushered in by the Housing Act 2004 but they weren’t flavour of the month until comparatively recently. Why?

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Are we seeing a new type of housing need?

Are we seeing a new type of housing need?

I was genuinely fascinated to read about a new concept in rental living reported in free London newspaper, City AM, where prospective tenants choose to pay through the nose for small living spaces that come without bills or the necessity for cleaning and offer a more communal experience, with plumbed in activities, such as yoga classes and mental wellness sessions. Is this where certain groups of younger, wage earning tenants are looking for their housing needs? If so I wonder if contemporary renting laws, kickstarted with the Law of Property Act 1925 fits with this trend, if trend it be. 

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Safer Renting for the Guardian: Renters must be able to hold private landlords to account

Safer Renting for the Guardian: Renters must be able to hold private landlords to account

Evictions from a private tenancy are a major part of the 78% rise in homelessness since 2011. So-called allow private landlords to turf tenants out without any reason, and the Joseph Rowntree Foundation attributes 80% of the recent rise in evictions to this process. We must be able to hold landlords to account if we are to lower the numbers of people that end up at local authorities’ doors.

Safer Renting Director Roz Spencer shares insights into London’s broken private renter market and demands proper protections for renters in the Guardian.

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