Fundraising Values
Your generosity is behind everything we do.
That’s why, when you support our work, we make these promises to you:
We have high standards
- Our Cambridge House Ethical Fundraising Policy is led by our Council of Management and covers every aspect of our fundraising.
- We are committed to delivering best practice on data protection and privacy, as laid out in our Fundraising and Communications Data Protection and Privacy Policy.
- We are organisational members of the Institute of Fundraising and therefore committed to its Code of Fundraising Practice.
- We adhere strictly to fundraising and data protection legislation and guidelines.
- We take prompt action if we find any failure to meet these standards.
We are honest and open
- We tell the truth and do not exaggerate.
- We do what we say we are going to do.
- We answer all reasonable questions about our fundraising activities and costs. Our most recent annual reports and accounts can be found here.
We are clear
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We are clear about who we are and what we do.
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We are clear about how you can support us and how your gifts are used.
We are respectful
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We do not use fundraising techniques such as telemarketing or door-to-door collections or outsource to fundraising agencies.
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We work hard to ensure our fundraising work is unobtrusive and appropriate for our supporters.
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We will never to sell your data to any third party.
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We will not share your details with other charities.
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We respect the rights, preferences and privacy of our donors. If you indicate a wish to only be communicated with in a certain way, or not to be communicated with at all, we will honour that request.
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We will never accept a donation from someone we believe to be vulnerable and not in an informed position to make a decision about their donation.
We are fair and reasonable
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We make every effort not to use words or images that are unduly distressing or offensive.
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We strive to cause minimal disruption to our donors and will not make excessive contact attempts.
We are accountable
- We are committed to being open and honest in our communications, and we value all feedback.
- If you are unhappy with anything we’ve done whilst fundraising, you can contact us to make a complaint. Our complaints procedure is available here.
Cambridge House News
How Good are Licensing Schemes at Stopping Rogue Landlords?
Safer Renting works to tackle criminal landlords and support their victims across London. The Project Director Roz Spencer, as seen on Channel 5’s Nightmare Tenants, Slum Landlords, has over 30 years’ experience working with private sector and social housing in London. This blog details her experiences tackling criminal landlords and working with some of the most vulnerable tenants in London.
‘I, Daniel Blake’ – Not So Far From The Reality
Ken Loach’s new Palme D’Or winning film, I, Daniel Blake hit our cinemas on Friday. The film follows a 59-year old carpenter navigating a hostile welfare system to claim sickness benefit and a single mother who, in order to escape a homeless persons’ hostel, with her family is forced to relocate to a residence 300 miles away. I have high hopes for it to make the case to government about the dire state we’re in, both in housing and on welfare – governments are unfortunately slow to see the imperative for change until popular culture sets out the case.