Fundraising Values
Your generosity is behind everything we do.
That’s why, when you support our work, we make these promises to you:
We have high standards
- Our Cambridge House Ethical Fundraising Policy is led by our Council of Management and covers every aspect of our fundraising.
- We are committed to delivering best practice on data protection and privacy, as laid out in our Fundraising and Communications Data Protection and Privacy Policy.
- We are organisational members of the Institute of Fundraising and therefore committed to its Code of Fundraising Practice.
- We adhere strictly to fundraising and data protection legislation and guidelines.
- We take prompt action if we find any failure to meet these standards.
We are honest and open
- We tell the truth and do not exaggerate.
- We do what we say we are going to do.
- We answer all reasonable questions about our fundraising activities and costs. Our most recent annual reports and accounts can be found here.
We are clear
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We are clear about who we are and what we do.
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We are clear about how you can support us and how your gifts are used.
We are respectful
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We do not use fundraising techniques such as telemarketing or door-to-door collections or outsource to fundraising agencies.
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We work hard to ensure our fundraising work is unobtrusive and appropriate for our supporters.
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We will never to sell your data to any third party.
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We will not share your details with other charities.
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We respect the rights, preferences and privacy of our donors. If you indicate a wish to only be communicated with in a certain way, or not to be communicated with at all, we will honour that request.
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We will never accept a donation from someone we believe to be vulnerable and not in an informed position to make a decision about their donation.
We are fair and reasonable
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We make every effort not to use words or images that are unduly distressing or offensive.
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We strive to cause minimal disruption to our donors and will not make excessive contact attempts.
We are accountable
- We are committed to being open and honest in our communications, and we value all feedback.
- If you are unhappy with anything we’ve done whilst fundraising, you can contact us to make a complaint. Our complaints procedure is available here.
Cambridge House News
Rent Repayment Orders: A Reality Check
Back in April 2019 the national press picked up on a success story of a group of students who won a Rent Repayment Order against their landlord, kick starting a wave of interest from tenants and advisers alike. One of the crucial items we tick off our list at Safer Renting when interviewing one of our referred clients these days is whether or not the possibility for an RRO exists. In fact, RROs have been around for quite a while, having been ushered in by the Housing Act 2004 but they weren’t flavour of the month until comparatively recently. Why?
Are we seeing a new type of housing need?
I was genuinely fascinated to read about a new concept in rental living reported in free London newspaper, City AM, where prospective tenants choose to pay through the nose for small living spaces that come without bills or the necessity for cleaning and offer a more communal experience, with plumbed in activities, such as yoga classes and mental wellness sessions. Is this where certain groups of younger, wage earning tenants are looking for their housing needs? If so I wonder if contemporary renting laws, kickstarted with the Law of Property Act 1925 fits with this trend, if trend it be.
Safer Renting for the Guardian: Renters must be able to hold private landlords to account
Evictions from a private tenancy are a major part of the 78% rise in homelessness since 2011. So-called allow private landlords to turf tenants out without any reason, and the Joseph Rowntree Foundation attributes 80% of the recent rise in evictions to this process. We must be able to hold landlords to account if we are to lower the numbers of people that end up at local authorities’ doors.
Safer Renting Director Roz Spencer shares insights into London’s broken private renter market and demands proper protections for renters in the Guardian.