Fundraising Values
Your generosity is behind everything we do.
That’s why, when you support our work, we make these promises to you:
We have high standards
- Our Cambridge House Ethical Fundraising Policy is led by our Council of Management and covers every aspect of our fundraising.
- We are committed to delivering best practice on data protection and privacy, as laid out in our Fundraising and Communications Data Protection and Privacy Policy.
- We are organisational members of the Institute of Fundraising and therefore committed to its Code of Fundraising Practice.
- We adhere strictly to fundraising and data protection legislation and guidelines.
- We take prompt action if we find any failure to meet these standards.
We are honest and open
- We tell the truth and do not exaggerate.
- We do what we say we are going to do.
- We answer all reasonable questions about our fundraising activities and costs. Our most recent annual reports and accounts can be found here.
We are clear
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We are clear about who we are and what we do.
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We are clear about how you can support us and how your gifts are used.
We are respectful
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We do not use fundraising techniques such as telemarketing or door-to-door collections or outsource to fundraising agencies.
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We work hard to ensure our fundraising work is unobtrusive and appropriate for our supporters.
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We will never to sell your data to any third party.
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We will not share your details with other charities.
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We respect the rights, preferences and privacy of our donors. If you indicate a wish to only be communicated with in a certain way, or not to be communicated with at all, we will honour that request.
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We will never accept a donation from someone we believe to be vulnerable and not in an informed position to make a decision about their donation.
We are fair and reasonable
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We make every effort not to use words or images that are unduly distressing or offensive.
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We strive to cause minimal disruption to our donors and will not make excessive contact attempts.
We are accountable
- We are committed to being open and honest in our communications, and we value all feedback.
- If you are unhappy with anything we’ve done whilst fundraising, you can contact us to make a complaint. Our complaints procedure is available here.
Cambridge House News
Does a Prohibition Order end a tenant’s right to occupy? Ben Reeve-Lewis investigates.
On Wednesday, a couple of conundrums landed on the desk of the 7 people that constitute the Safer Renting posse.
Both concerned cases where our partner council EHOs had served prohibition orders on properties, with an effective date two weeks away but where curiously the occupants didn’t want to move out, despite the dreadful conditions.
Monthly Enforcement Roundup – January 2020
To counter complaints voiced in landlord press that local authorities are failing to enforce against rogue landlords and agents, Safer Renting brings you a monthly roundup of the real work being done, stories which are often not reported on more widely than the local papers. We welcome any stories of yours that we missed.
Why the disparity between civil and criminal awards for harassment and illegal eviction?
The Harassment and illegal eviction are criminal offences under the Protection from Eviction Act 1977. Legal action is brought by the council and the tenant becomes a witness in the local authority prosecution. At the same time, they are also civil offences, known as ‘Breach of Covenant for Quiet Enjoyment” and a renter can take their own action as well as the council prosecution, so the offending landlord or agent can receive a criminal record and be fined and be ordered to pay damages to the tenant in a civil claim. Civil claims are generally heard much faster than criminal ones but there are two main barriers to renters taking their own action.