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Advocacy is about protecting the voices of vulnerable people. We speak up for them when they cannot, and support them when they can.

Types of Advocacy:

  • Independent Mental Capacity Advocacy (IMCA): People who have a mental illness, dementia, or an injury to the brain can be declared by a medical professional as lacking the capacity to make their own decisions. IMCAs ensure that their rights are upheld and that any decision made is in the person’s best interests. (Go to page)
  • Independent Mental Health Advocacy (IMHA): People may be detained or sectioned in hospital under the Mental Health Act or have their liberty restricted by Community Treatment Orders. Our Advocates help them to understand their rights and communicate their wishes. (Go to page)
  • Care and Support Advocacy (Care Act): Under the Care Act (2014), local authorities must ensure that a person is fully involved when their social care and support needs are being reviewed. Certain people are entitled to an independent advocate to help them to be as involved as possible. (Go to page)
  • Relevant Person’s Representative Advocacy (RPR): A Deprivation of Liberty Safeguard (DoLS) is designed to protect people who are being deprived of their liberty in a hospital or care home. People in this situation have access to a Relevant Person’s Representative to uphold their best interests. (Go to page)
  • NHS Complaints Advocacy: Our London Borough of Richmond-only service provides you with the information you need so that you, or someone you know, can pursue a complaint by yourself or with the support of an experienced advocate. (Go to page)
  • Generic Advocacy: We can help certain people to ask for the services they need, search for the right support or challenge any health / social care services they currently receive. (Go to the Richmond page or the Kingston page)

Please click to see the Cambridge House Complaints and Compliments Policy and our Advocacy Privacy Statement.

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